Ordering Information:

Ordering using the Mal's E-Commerce Secure Server shopping cart system: You can place your order by using the pull down menus. I will get your order without any risk of your charge information getting in the wrong hands. I won't process your charge card order til I have informed you of the delivery date. You can cancel your order if the delivery time doesn't meet your needs.

Ordering by Phone: This is a very small business, so you won't always find me home when you call. If I am not here and someone else answers, they will be able to take a message, and I'll get back to you as soon as possible. If there is no answer, there is a voice mail system, and you will be able to leave a message of any length.

Delivery Time: All the urns on this site are available for delivery. I usually ship USPS Priority Mail. Next day or second day shipping are available using the shopping cart.

Variations in Handcrafted Work: There are a lot of variables in hand made pottery, but I strive to keep the quality consistantly high. The photographs on this web site give a good sense of the shapes and glazes.

Brochures and gift enclosures: Included with each order is a brochure with information about the pots and about me.

Satisfaction Guaranteed: I want you to be happy with your order. If you are not satisfied, let me know and return unused items within 30 days for a refund or exchange (your choice).

All Shipments Are Guaranteed: I pack very carefully; damaged pieces will be replaced at no charge to you. Save the packaging materials, damaged pieces, and let me know about the loss.

Junk Mail and Your Privacy: I do not give, trade, or sell names from my mailing list. Placing an order will not bring a flood of junk mail from other companies. I offer a choice of an email or postal mailing list for news and updates and I customarily add the names of mail order customers to one of these lists. If you do not wish to be on these lists, please make a note on your order. If you are on the mailing list and decide that you do not want to be, drop me a note or an email and I'll take care of it.I've been in business since 1975, and my primary focus is on keeping my customers satisfied with their ordering experience.